April 2013  



TFS & The Cardinal Group is collaborating with the Association of Chief Police Officers (ACPO) to create innovative crime reduction and prevention solutions that pro-actively tackle business crime.


Understanding & Tackling Business Crime

TFS trained Officers will participate within the Extended Police Family, working closely with Neighbourhood Policing Teams and Police Community Support Officers as part of an integrated response.


Already SIA accredited, Cardinal Officers are now undergoing training on the TFS Community Safety Accreditation Scheme, empowering them to manage low level offending and anti-social behaviour. Officers can be deployed in flexible ways to suit local needs, addressing crime risks with the appropriately targeted resources.








TFS is pleased to announce IQ centre delivery status. Details of future TFS awards will appear on the website. Operations Director Rob McHarg added, “This is another endorsement of the quality of the TFS brand and we look forward to developing a number of specially commissioned awards with the team at IQ.”







Recently won Tenders

Risk Assessment




Masterclass Events – Contact TFS

Tiger Kidnap (one-day event)

Key learning outcomes:

• Tiger Kidnap – The history of this contemporary phenomenon

• Analysis of the domestic and international scene

• Corporate Governance – What the law requires organisations to do

• Real-time table top exercise

• Q&A session with a serving senior Police Detective Superintendant and active Silver Commander


Personal Safety (one-day event)

Key learning Outcomes:

• Identify the key elements of risk analysis

• Recognise and manage the disorientation associated with confrontation

• Demonstrate safe working practices to improve personal safety

• Identify and apply an effective model of conflict resolution

• State the legislation which will assist in protecting your staff and dealing with offenders


Investigative Interviewing (two-day event)

Key learning Outcomes:

         Learn how to collect, evaluate and test the credibility of all allegations made against members of staff including, fraud, harassment, malpractice, bullying and accusations of a sexual nature.

         Know how to gather enough intelligence to conduct a face to face interview

         Techniques to effectively handle liars, those who say little or nothing at all and even those that tell the truth

         Fully compliant with the Police interviewing model (PEACE), the ACAS codes of practise and The Employment Act 2008.


Feedback from recent Interview Masterclass:

“Already putting methodologies to good use.” VP, Public Service


Customer Care Training


“Would implement the structure as it is relevant to everyday issues across the business.” LM, Leading Retailer


“Offers a simple, practical approach to a wide range of issues.”  JS, Leading Retailer

To reserve a place please e-mail sales@tfsuccess.com



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